Do you need an engineer now?

If you experience any plumbing or heating problem in your home, we are here to help. Whether your boiler has broken down or a leak has been discovered, Neil Shacklocks employ responsive plumbers and boiler breakdown specialists.

Emergencies like a broken boiler don’t always happen during the working day, so our engineers are available 24 hours a day 7 days a week.

Should you have an emergency, don’t delay and give us a call on 01623 557865.

For advice on how to handle emergencies in the home please visit our Help & advice page.

Our current call out rates are as follows:
Our standard rates are:
Call out fee (inc first 60mins) £59.40
Additional hourly rate (allocated in 15min slots) £43.20

Out of hours rates (after 5pm):
Call out fee (inc first 60mins) £72.00
Additional hourly rate (allocated in 15min slots) £48.00

*Materials charged separately

Emergency plumbing repairs and maintenance

Boiler and Appliance Servicing

To reduce the chance of boiler breakdowns and costly repairs as well as ensuring they are operating safely, gas boilers should be serviced regularly. It is advisable that boilers are serviced every 12 months and new boilers require this to keep the boiler warranty validated.

Our boiler serving is carried out strictly to manufacturers instructions and Gas Safe regulations by highly trained and experienced staff.

We are able to undertake servicing on Natural Gas and Oil appliances.

Our standard prices for services are as follows (Multiple appliance servicing at the same address will be discounted. Contact our Service department for a quote):

Back Boiler Unit £76.80
Wall Mounted/System Boiler £72.07
Free Standing Boiler £72.07
Combination Boiler £72.07

Oil Boiler Service £102.00
Warm Air Unit £102.00
Water Heater £59.40
Check Gas Hob / Free Standing Cooker £21.60

Un-vented Cylinder £54.00

Gas Fire Service £59.40

Magna Clean Service £21.60

Power-flush’s can be quoted for, please call our service department.
(prices include VAT)

Protection plans (coming soon) – which incorporate an annual service are also available and can be view by clicking this link.